Kasm Customer Support
We’re here to help you get the most out of Kasm Workspaces.
This support function is intended for current Kasm Workspaces customers.
Instant Answers with KasmGPT
Need assistance? Meet KasmGPT, our AI-powered support assistant, available 24/7 to help you with:
- Installation and
configuration guidance - Troubleshooting
common issues - Product features and
documentation
You can start by asking your question below — KasmGPT will do its best to assist you right away.
If you can't find the answer you need, don't worry — Our team is always here to help, submit a support ticket below in the support portal.
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Submit a Support Ticket
Didn’t find what you were looking for? You can submit a support ticket in our support portal and our technical support team will respond as soon as possible. If you do not already have an account, you can register in the portal to submit a ticket.
Product Maintenance Lifecycle
Kasm Technologies provides a defined Product Maintenance Lifecycle to help customers understand how long each version of Kasm Workspaces is maintained and supported.
Learn more about the Product Maintenance LifecycleSelf-Service Support Tools
Looking for an immediate fix? Our self-service tools will get you pointed in the right direction.
Cloud Personal
For a password reset, click here.
For general questions support that don’t involve sensitive details like your
username, please use the community support.
For account issues please submit a ticket using the form on the cloud personal page.
